Aggrazel's Journal: My DVR full of Porn

I ordered new cable service from my cable provider a few weeks ago. We haven't had a landline phone in years and I worked it out and from what we could save by lowering our cell phone minutes we could pay for a VOIP phone that has unlimited anytime minutes.

So the cable company was offering the best deal I could find, it was expensive but not when bundled with TV, Internet, Phone, and their new DVR offering. The lady on the phone quoted me a quite attractive price so we went ahead and signed up. We were told to wait 3 weeks so they could make sure to secure a number in our area. Ok, no big deal.

Weeks pass.

So they come to deliver the equpiment last tuesday. Things seem to be going smooth until they hand us the bill, it is $40 more per month than we were quoted. So we call the cable company and they admit that they quoted us the wrong price but this is the price for the package that we're recieving. My wife yells at them for bait and switch for a while, and finally they say they'll have a manager call us later in the day.

I come home and start playing around with the DVR before they have called us back, and what do I find? This DVR was used, and it was full of Porn. I'm not talking softcore boobages, I'm talking hard core lesbian sex. I thought it was pretty funny but my wife pointed out that if our son had been home at the time and had accidentally found it, we'd have a whole other problem to deal with.

Yeah, so when we called the cable company again (they never kept their promise and called us back) my wife had them by the balls.

She kept telling them that all she wanted was the package we were promised for the price we were promised. Oh and what are you going to do about all this porn you delivered to our house with no sort of protection on it? Fun stuff. Fun stuff.

So now I have pretty much all the channels on the box, plus internet, plus voip phone, plus the DVR, for a very low price. Not that I'll ever watch this much TV, but once we finally got a clued CSR at the cable company who couldn't believe how we were treated, things got a lot better. The CSR even gave us his direct number in case any more crap happened to us.

I just thought it was funny them delivering a DVR full of porn to someone's house. Lucky for them I'm not a litegious person eh?

TW-Cincy blows, dude

[FortKnox]

Funny you mention it cause TW-Cinci just screwed me over yesterday. We had an issue where we needed their 'automatic bill pay' to be stopped and pay the bill the day after it normally is pulled out. It was normally pulled out on Wednesday, so my wife cancelled it Sunday morning, thinking that was plenty of time. Tuesday night rolls around, and the amount of the automatic billing is being held by our back account. We call and say "We've cancelled it, why is it still holding our money?" They assure us th

And another thing?

[FortKnox]

How did they handle the whole "Delivering a porn filled DVR" when you told them about it??

Re:And another thing?

[Aggrazel]

They pretty much gave me a huge package of crap for under half the normal price. They gave our account a "VIP" tag so we get better service. I guess they're glad we didn't call the press about all the porn or something. They have all the calls on record so if we went public they'd have a hard time denying it.

Re:And another thing?

[TechnoLust]

They gave him the Playboy Channel for free. :-)

Re:And another thing?

[Aggrazel]

LOL, I wish. ;)