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Confidential Microsoft Emails Posted Online

Posted by CowboyNeal on Sat Feb 03, 2007 11:10 AM
from the behind-the-curtain dept.
dos4who writes "From the class action 'Comes et al. v. Microsoft' suit, some very enlightening internal Microsoft emails are now made public. Emails to and from Bill Gates, Steve Ballmer, Jim Allchin, etc all make for some mind blowing reading. One of my favorites is from Jim Allchin to Bill Gates, entitled 'losing our way,' in which Allchin states 'I would buy a Mac today if I was not working at Microsoft.'"
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  • 2001 (Score:5, Funny)

    by DarkOx (621550) on Saturday February 03 2007, @11:13AM (#17873668)
    called they want their Halloween documents back!
  • One of my favorites (Score:5, Interesting)

    by lecithin (745575) on Saturday February 03 2007, @11:14AM (#17873678)
    http://www.iowaconsumercase.org/011107/PX_2768.pdf [iowaconsumercase.org]

    "Screw Sun, cross-platform will never work. Let's move on and steal the Java language."
    • by Cheapy (809643) on Saturday February 03 2007, @11:22AM (#17873752)
      Interestingly, that one is written by someone working on Visual J++.
      • by diesel66 (254283) on Saturday February 03 2007, @11:38AM (#17873878)
        I don't mean to nit-pick you, but it wasn't written merely by someone working on Visual J++.

        It was written the the Visual J++ Product Manager.

        This speaks volumes to the company's strategy.
          • by Mydron (456525) on Saturday February 03 2007, @01:53PM (#17874960)

            It's sort of silly to say that the fact that the guy is PM makes him sort of super authority. . . . hell, there are PM interns
            You have product [microsoft.com] and program [microsoft.com] manager confused.

            From the links:
            A program manager "[l]eads the technical side of a product development team, managing and defining the functional specifications and defining how the product will work." These PMs are, as you intimate, a dime a dozen at microsoft.

            A product manager "[f]ormulates business and marketing strategy." These PMs have a lot of authority and make decisions at a much higher level.

            Just compare the description of a product manager [microsoft.com] compared to that of a program manager [microsoft.com].

            There are a 110 product manager job openings at MSFT compared to 365 program manager openings.
    • Context is important (Score:5, Interesting)

      by BenJeremy (181303) on Saturday February 03 2007, @01:39PM (#17874858)
      Let's not forget that both people discussing "screw Sun" used to work for them. There is probably a whole lot of baggage we'll never know that goes along with two guys switching companies and paradigms.

      As an EDSer, I've seen plenty of my former colleagues take a "screw EDS" view in their new companies... they were dissatisfied with aspects of business and how they were managed (sometimes justifiably, sometimes not so much); until they became just as disafected by their new employers, they were considerably hostile in words and action, at times, to their old employer.

      Given that they were involved with J++, discussing a cross-platform mandate (big with Slashdotters, but not even a blip on the radar screen with 99% of Microsoft's customer base), and the context of the discussion involved co-opting lessons learned and design imperitives (not really the product itself), this discussion was not exactly the smoking gun you guys would like it to be.
          • Re:Context. (Score:5, Interesting)

            by makomk (752139) on Sunday February 04 2007, @03:18PM (#17882938) Journal
            Your blanket statement is no more valid than mine, with one exception, I've worked in the industry with everything from big movers to mass-produced consumer goods. Please, take it from me, cross-platform is not that important to a consumer.

            There is a point of diminishing returns, where MOST consumers simply don't want an all-in-one device, for example, or simply don't care to have a spreadsheet work in Linux and Windows. People just want to turn on a computer and USE it. They want to turn on a DVR and USE it. They want to dial a number and USE it. Inter-operability, multi-functionality, cross-platform code... all results in more complexity, and usually a "Jack of all trades, master of none" device. This is also known as the "lowest common denominator".


            Exactly. They just want to be able to buy a DVR and hook it up to their existing television and use it, without worrying about ensuring they're the same brand or dealing with masses of different, subtly incompatible, non-standard products. What's more, most of the time they can. (It's odd how incompatibilty, lack of standardization, and the resulting inconveniences, monocultures and near-monopolies are so widespread in software, when people wouldn't stand for it elsewhere.)
      • by tomhudson (43916) <hudson@videotQUOTEron.ca minus punct> on Saturday February 03 2007, @11:28AM (#17873802) Journal

        A legal system who shows so little self respect, letting these leaks happen, not investigating prosectuing and harshly punishing the source of such leaks, cannot expect others to respect it.

        These aren't "illegal leaks" - they're evidence that has been made public - and rightfully so - because justice must not only be done, but seen to be done. Don't expect to be able to keep illegal anti-competitive activities secret because of some non-existent "corporate right to privacy."

        • by caffeinemessiah (918089) on Saturday February 03 2007, @01:43PM (#17874884) Journal
          This reminds me of the Enron e-mail data that was released, with similarly "shocking" emails. Actually, in the Enron case, they really were illuminating because a lot of e-mails addressed to Ken Lay towards the end of the company's life included the words "you bastard". Also, you didn't have to look very hard to find rampant corporate nepotism (Ken Lay's daughter Elizabeth pimping her friends). The original dataset is at CMU [cmu.edu], and a web-browsable version is at enronemail.com [enronemail.com], although you have to register for the latter one. The first link lets you download the zipped contents of a bunch of executive's email boxes (sent items, deleted items, inbox, etc.)...it's really nuts.
          • The "right to privacy" doesn't extend to evidence admitted in open court.

            This is necessary to uphold the integrity of the courts. Otherwise, people won't know the basis on which a finding of guilt or innocence was made, leading to all sorts of accusations of favoritism and backroom deals, bribes, etc.

          • BullSh*t (Score:5, Informative)

            by shis-ka-bob (595298) on Saturday February 03 2007, @03:56PM (#17876034)
            This statement is so confused. The Constitution grants individuals all rights not specifically enumerated (Ninth Amendment). So we have the right to use the privy (how our Founding Fathers used 'privacy' - a 'moment of privacy' was time to use the outhouse). We also have the right to have children, eat, sleep, drink and so forth. None of these are specifically enumerated and not of these are applicable to a corporation.


            Giving corporations HUMAN rights is completely messed up. They should enjoy the same rights as any group of people, but they should never be given human rights. Microsoft is allowed to have internal documents that it can protect. But when these documents are demanded by a court, the court can allow the documents to be made public. The judge has allowed Roxanne Connlin to release all of these documents on the website. Microsoft has petitioned to keep some documents out of the public domain, and these documents are not on the site.


            Curiously, this is the first time that Bill Gates testimony to the DOJ is viewable by the public. This case is shining a great deal of light on Microsoft business practices.

      • by MindStalker (22827) <jlarsen@fs[ ]du ['u.e' in gap]> on Saturday February 03 2007, @12:15PM (#17874166) Journal
        Your probably a troll, but if not. The plaintifs got the judges permission to post these exibits. http://desmoinesregister.com/apps/pbcs.dll/article ?AID=/20070108/BUSINESS/70108029/1029 [desmoinesregister.com]

        No leaks at all.
  • Email (Score:5, Funny)

    by Anonymous Coward on Saturday February 03 2007, @11:16AM (#17873694)
    If only they had used lycos for their email.
  • by Travoltus (110240) on Saturday February 03 2007, @11:18AM (#17873712) Journal
    MicroSoft's worst detractors are their own execs.
  • Groklaw coverage (Score:5, Interesting)

    by arun_s (877518) on Saturday February 03 2007, @11:20AM (#17873728) Homepage Journal
    Is this not the same thing Groklaw covered [groklaw.net] quite sometime back? There are several updates in the link, including a clarification [windowsvistablog.com] from Allchin on that 'I'd buy a Mac' quote.
    • Re:Groklaw coverage (Score:4, Interesting)

      by stsp (979375) on Saturday February 03 2007, @11:41AM (#17873910) Homepage

      Is this not the same thing Groklaw covered quite sometime back? There are several updates in the link, including a clarification from Allchin on that 'I'd buy a Mac' quote.

      Which is hilarious in itself :)

      Quote:

      2-and-a-half years later, Windows Vista has turned into a phenomenal product, better than any other OS we've ever built and far, far better than any other software available today, in my opinion. It's going to be available to customers on Jan 30, and I suggest everyone go out and get it as soon as you can. It's that good.

      Next thing he says is:

      The spirit of being self-critical continues to flourish at Microsoft.

    • Re:Groklaw coverage (Score:5, Interesting)

      by nacturation (646836) <nacturation AT gmail DOT com> on Saturday February 03 2007, @11:41AM (#17873914) Journal
      Anyone have the original video? The URL (http://www.apple.com/ilife/video/ilife04_32C.html ) in the PDF is a 404... Apple should really put it back up.
       
    • by Vellmont (569020) on Saturday February 03 2007, @12:08PM (#17874130)

      including a clarification from Allchin on that 'I'd buy a Mac' quote.

      Where I live we don't call that clarification, we call that spin.
    • by Erris (531066) on Saturday February 03 2007, @12:36PM (#17874346) Homepage Journal

      Nothing could be more clear than the intention of the rant, so I'll type it here for those too lazy to click the link. It deserves the space.

      I'm not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. ... our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are and really understanding what the most important probems are customers face are. I see lots of random features and some great vision, but that doesn't translate into great products.

      ...

      I would buy a Mac today if I was not working at Microsoft. If you run the equivalent of VPC on a MAC you get access to basically all Windows applications software ... If we are to rise to the challenge of Linux and Apple, we need to start taking the lessons of "scenario, simple, fast" to heart.

      -Jim Allchin, January 07 2004

      It's obvious they did not listen to him and that's good for everyone. Vista is 10 GB in size and wastes all sorts of processing power for it's DRM insanity, after they dropped their silly new file system and many other vaporware improvements. While it will be difficult if not impossible to make Vista work under Linux or Mac, it's not going to matter because Vista is going to kill the platform. The failure of Vista, more than the failure of Zune and Xbox shows that M$ is going to have to compete on something other than, "It's M$ and you are going to need them tomorrow no matter how crappy their stuff is."

  • HAHAHA (Score:5, Insightful)

    by Anonymous Coward on Saturday February 03 2007, @11:21AM (#17873742)
    These confirm that Microsoft so-called critics are just telling it like it is. Vista is a second-rate, user-hostile OSX knock-off, .NET is a java knock-off and MS senior execs are lying through their teeth when they talk about innovation.

    Classic stuff.

  • Coral Cache (Score:4, Informative)

    by Baldrson (78598) * on Saturday February 03 2007, @11:24AM (#17873760) Homepage Journal
  • Losing our way? (Score:4, Insightful)

    by Rolman (120909) on Saturday February 03 2007, @11:26AM (#17873782)
    It's interesting for Jim Allchin to state this, because in terms of performance, security and understanding what the most important problems a customer face, I didn't know Microsoft had a "way" they're somehow losing now. To say that Microsoft has always been lazy in these areas is an understatement.

    Now this gets me thinking, because we in FLOSS care a lot about security and performance, but not too much about the end users experience and the applications that are important to them. We all know how Apple just Gets It(tm) and we should, too, if we ever want to expand our installed base and market share beyond geeks and tech savvy users.
        • Re:Losing our way? (Score:5, Interesting)

          by Lazerf4rt (969888) on Saturday February 03 2007, @12:53PM (#17874474)

          Explorer was [not] so much better than Netscape that it deserved a 90% market share.

          Netscape was better up until around Netscape 4, when it turned into a clunky, steaming pile, and IE actually became the better, smoother, more enjoyable browser for a while. Today, Firefox is better.

          Excel was not so much better than Quattro Pro. Word was not so much better than WordPerfect.

          After Corel bought Quattro Pro and WordPerfect, they turned into steaming piles. I know... I worked there. :-) I think around WordPerfect 9, there was a latency in your typing that made it feel like a telnet session. And it crashed a lot. Excel and Word crash too, but generally, they've always been consistently solid, enjoyable products that get the job done.

  • by bratwiz (635601) on Saturday February 03 2007, @11:26AM (#17873788)

    The Linux Strategy???

    Since we now know that Microsoft is willing (nay, obsessed) to go "to the mat", as it were, the Linux strategy should be to exploit this tendancy as often as possible. If it happens often enough, either it will become an un-tenable situation for Microsoft, wherein after Microsoft will no longer be able to make any kind of TCO statements regarding Linux vs. Microsoft; and/or else they will go broke in all these no-profit deals (okay, admittedly, it will take them awhile to go broke... but it could happen! :)

    If nothing else, these documents reveal _very_ publically (what many of us already knew) that Microsoft is scared SHITLESS of Linux.

    Why should the market leader (a monopolistic, strong-arming, dirty-tricks, no-holds-barred leader at that!) be scared of a FREE operating system and open-source applications-- unless they can see that their dominant position is deeply threatened?

    Maybe Balmer will throw some more chairs at somebody. Better be prepared to duck fast.

    I wonder what business Microsoft will get into after computers, software and IT? :)
    • by EveryNickIsTaken (1054794) on Saturday February 03 2007, @11:39AM (#17873888)
      "..(what many of us already knew) that Microsoft is scared SHITLESS of Linux."

      Given that the youth of America have been brought up on MS products, they're going to have a stronger attachement to them than those of us who were brought up on Commodores, Amigas, and Apples. MS *clearly* knows this. Think about that.

      • Wishful Thinking (Score:5, Interesting)

        by LibertineR (591918) on Saturday February 03 2007, @11:45AM (#17873946)
        Microsoft may have been scared of Linux at one time, but that is certainly not true today.

        This is because the promise of Linux has been wasted by the lack of production of true killer applications, allowing both Microsoft and Apple to further embed their OS's among their faithful.

        New systems shipping with Vista are sticking a finger in the Penguin's eye, because when it comes down to it, its all about the apps.

        • by 4e617474 (945414) on Saturday February 03 2007, @01:16PM (#17874688)

          This is because the promise of Linux has been wasted by the lack of production of true killer applications, allowing both Microsoft and Apple to further embed their OS's among their faithful.

          I remember sitting on the edge of my seat waiting for Linux's world domination, but I don't think that that was ever its promise. The whole concept of the "killer application", IMHO, runs contrary to the Linux way of doing things. In fact, the more obviously useful a "Linux" app tends to be to large numbers of people, the more likely you are to see Windows and OS X ports.

          Linux let users run whatever machine they could get their hands on and have a stable, supported (as in patched and secure) system that would run current apps while the Mac and Windows worlds had people running to the store to replace perfectly good machines. Schools in under-funded districts and governments in poor countries slowly discover that proprietary software vendors hold them over a barrel while FLOSS just gives and gives. These aren't strategies that get you ahead by the next fiscal quarter, but they get you ahead of where you were four or five years ago.

          MSFT and Apple fight for their share of consumers (and MSFT pretty much takes the business world for granted) while the FLOSS world makes sure to keep doing what they're doing and their share of developers, enterprise users, and savvy home users expands slowly but steadily. Linux isn't out to get people to come on board because it's got something you'll be deprived of if you don't, and it isn't out to attack or exploit how the other guys slip up. Hell, Linux isn't marching lock-step towards any single goal - it's fragmented, huge numbers of disparate groups and individuals working towards different ends, which Linus has said is exactly what he likes to see. Linux developers achieve a means to an end, polish up the rough edges when they've got something that's going to be around for a while and the users demand it, and let you get off the roller coaster of everyone else deciding what latest and greatest features you just have to have. You want Linux? Here it is. You want to wait a few years for it to improve some more? It will, and it will still be yours for the asking. [insert stream vs. boulder or similar Taoist metaphor]

        • Really? (Score:5, Insightful)

          by codepunk (167897) on Saturday February 03 2007, @04:44PM (#17876398) Homepage
          Linux is the killer application and it will be even more so in the future. Don't worry MS is scared of Linux and probably even more so today.

          1. When you typed this posted at least a few linux boxes where involved in storing, sorting
          and displaying your drivel.

          2. I bet you probably even do a few google searches per day, there you go again 100,000 linux boxes
          faithfully answer your request at lightning speed.

          3. Go to work and half the printers there probably have embedded linux.

          4. You are probably posting using your wireless router again running linux.

          5. Watching your dvr or tivo today, again linux.

          6. Go to the movies and watching CG animation again rendered on linux.

          7. Request a web page, probably linux dns server answering that request.

          8. Check your email, again probably linux or routed through linux boxes somewhere.

          9. Wipe your ass, some embedded controller at the paper mill running linux made that happen.

          10. Picking your nose... well ok linux probably had nothing to do with that but that is what the
          parent had to be doing when authoring that post.

          Linux touches your life everyday and does so without
          being noticed...now that is the killer app!
      • by scottv67 (731709) on Saturday February 03 2007, @11:55AM (#17874016)
        I know you're just trolling but I'll play along. It's too cold to do anything outside today. Why not feed the Slashtrolls...

        I knew people who were making a decent living doing computer consulting for home users who went out of business because of how many 15 year old neighbours could do most of what they do for free.

        That one line has got to be the best advertisement/endorsement for Linux and open source software that I've seen in a long time. If you are truly not trolling, think of how powerful that statement is: "Linux: even your neighbor's 15-year-old kid can maintain it." We should welcome software that is that easy to use and maintain, not lament it's arrival .
  • That's what happened to WinFS: Jim Allchin killed it, or talked someone into killing it. If you read that "losing our way" email carefully, that's what he's talking about. LH means Longhorn, i.e., what they were calling Vista at the time (early 2004). "We need a simple fast storage system" in this context means "We need to ditch WinFS".

    The "scenario" stuff is probably related to this topic also, but I don't know enough about the culture inside of Microsoft to say how.
  • Microsoft brand FUD (Score:5, Informative)

    by DaveM753 (844913) on Saturday February 03 2007, @11:37AM (#17873876) Homepage
    I love this:

    From exhibit PX 851, a memo from bradsi to billg and steveb (among others) regarding alleged "bugs" in DR DOS as found by Microsoft commissioned NSTL:

    "We are engaged in a FUD campaign to let the press know about some of the bugs. We'll provide info a few bugs at a time to stretch it out."

    Ahhhh...Microsoft(r) Time-Released FUD(tm). Gotta love it. :-)

  • by Omeger (939765) on Saturday February 03 2007, @11:56AM (#17874030) Journal
    They would want to buy a Mac. You can do a LOT more things a LOT cheaper on a normal PC.
  • by emptybody (12341) on Saturday February 03 2007, @12:01PM (#17874068) Homepage Journal


    We are engaged in a FUD campaign to let the press know about some of the bugs.
    We'll provide info a few bugs at a time to stretch it out


    the proof is in the pudding [iowaconsumercase.org]
  • by twitter (104583) on Saturday February 03 2007, @12:01PM (#17874074) Homepage Journal

    Not even the rhetoric from a "Women's study" class can prepare the reader for the contents of those letters. All the diabolical "power" talk is like a script from a bad movie. Start anywhere and you get there fast. They really are sick.

    The first thing I looked at had this nonsense: [iowaconsumercase.org]

    To gain power, IBM's got to take it away from Microsoft, and our power starts with DOS. ... We are engaged in a FUD campaign to let the press know about some of the [DR-DOS] bugs.

    You might recall later evidence from the Novel DR-DOS lawsuit, where Microsoft later killed DR-DOS off by making Win3.1 not work with it and then blaming DR-DOS in BBS postings. Nice.

    The next thing seems to indicate witness tampering [iowaconsumercase.org] in the same power struggle.

    The next random look [iowaconsumercase.org] has more opinion manipulation trough astroturf:

    User story placement - developing and placing MS-DOS related stories in key publications, both trade and vertical, to communicate that corporations have a large investment in MS-DOS and will continue to trust in it. Develop user profiles?

    And it goes on and on. The targets today are the ones that survived, IBM, Novel, and friends but now include the free software that everyone but M$ has agreed to use because it's better. Instead of fudding BBS, they are here and in the newspapers and TV networks they purchased for the purpose. If these dorks spent half the time wasted on improving their product, they might have a product that works. Instead, they have focused on marketing, "power" and other crap that's ended in DRM [slashdot.org] and botnet hell. No one should trust M$ for anything and everything they touch is suspect.

  • by mrfantasy (63690) <mike@@@chairthrower...org> on Saturday February 03 2007, @12:23PM (#17874236) Homepage Journal
    Is Jim Allchin.

    I mean, his chin isn't particulary prominent at all.
  • by tiny69 (34486) on Saturday February 03 2007, @05:05PM (#17876578) Homepage Journal
    http://www.google.com/search?q=+site%3Amicrosoft.c om+%22microsoft+confidential%22&btnG=Search [google.com]

    I always enjoy seeing proprietary markings on a company's documents. It makes finding them with a search engine much easier. Other fun search terms:

    site:microsoft.com "Microsoft Internal Use Only"
    site:microsoft.com "Internal Use Only"
    site:microsoft.com NDA
    • Re:/. bias (Score:5, Funny)

      by DogDude (805747) on Saturday February 03 2007, @11:54AM (#17874000) Homepage
      Actually, that comment is indicative of a well run business. They identified problems with their own products, they identified their competitors' strengths, and they moved to address those issues. Realizations like that are part of the reason that they're the #1 software company on the planet.
        • Re:/. bias (Score:5, Interesting)

          by ScrewMaster (602015) on Saturday February 03 2007, @01:03PM (#17874566)
          when their business revolves around making me-too parodies of competitors innovative products.

          So what? Competition often involves duplicating or emulating a competitor's efforts, particularly when there aren't many ways to solve a particular problem. The entire patent and copyright systems in the U.S. were once geared toward encouraging the creation of new ideas and products, with the intent that they would eventually become the property of everyone. Consumers benefit when good product ideas are promulgated throughout an entire industry. Frankly, I'd like to see Microsoft steal more of the good stuff from other operating systems rather than simply ladling in more DRM and SFX.

          The fact that Microsoft isn't innovative is largely irrelevant when deciding if they are a good company or not, if you define innovative as meaning the development of novel products in-house. Many companies acquire technology originally developed outside the confines of their own organization. Is Google a bad company because they bought YouTube? Is Apple a bad company simply because they used some ideas originally developed by PARC? Windows NT (and all derivative OSes) benefited from technology originally developed by DEC and taken to Microsoft by Dave Cutler and his people. This idea that a company is somehow defective because it doesn't do everything on its own is a bit off-base. The fact that Microsoft point-blank steals a lot of technology, denies that fact, and the refuses to pay the originators is more to the point, however.

          People spend a lot of time complaining about the unoriginality of Microsoft's products. Who cares? Graphical operating system technology is becoming fairly mature and commoditized at this point, as a matter of fact most users don't particularly want novelty anymore ... they want efficiency and familiarity because computers are no longer expensive gadgets but necessary tools. In a sense, the user base has become more conservative with time and less tolerant of gratuitous changes. That's hurting Microsoft, because those selfsame users aren't really seeing a clear need for the latest-greatest any more.

          For example, I don't want my socket set working differently every few months, I want the damn things to do their jobs in a consistent manner. Yet, once I did buy a new set because the handle had some kind of gearing that gave a mechanical advantage ... very useful and worth the money. Operating systems are no different in that respect: if you want me to invest in something new, make damn sure it's worth my effort, otherwise I'll just be seriously torqued off. Apple has traditionally had a much better (not perfect, but better) grasp of this aspect of the user mentality than Microsoft.

          In the end, this has less to do with the originality of the ideas that Microsoft turns into products as it does with the quality of those implementations. By taking the comparatively poor quality of the products that Microsoft has sold over the years in concert with the equally-poor ethical (indeed, outright criminal) standards upon which that company operates ... now you can honestly say you have a bad company. Of course, if you're talking about profit-margin and growth rate, hell, Microsoft is an awesome corporation.