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The Average PC is Infested with Spyware 556

WoodenRobot writes "This article claims that Earthlink have discovered that the average user's PC has 28 spyware programs on it. More details can be found on Earthlink's spyware auditing page." Compare to a university study. The FTC is hosting a Spyware Workshop.
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The Average PC is Infested with Spyware

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  • by jrj102 ( 87650 ) * on Friday April 16, 2004 @05:36PM (#8886581) Homepage
    In related news, a recent study found that the average computer user is an idiot. Film at 11.

    That's not fair, of course. For example, try searching for spyware removal software [google.com] like "Spybot Search and Destroy [safer-networking.org]." Almost all the links you'll find are for imposters that are themselves spyware. Evil.

    Earthlink has their own spyware removal sofware, but I'm amazed it doesn't get caught in an infinite loop installing and removing itself, since Earthlink's software includes spyware.

    --- JRJ [jrj.org]
    • by maxbang ( 598632 ) on Friday April 16, 2004 @05:43PM (#8886649) Journal

      I used to be on Earthlink, until I became disgusted with their "support." The only spam I ever get now is from my old address with them. I don't know what their spyware removal is based on, but I know it didn't catch gator running on a friend's PC. Between that and the spam, I don't see myself going back to them in the future, or recommending them to anyone I know.

    • by Fnkmaster ( 89084 ) on Friday April 16, 2004 @05:44PM (#8886663)
      I'm not sure if you're serious, but you are claiming that Earthlink's spyware removal tool includes spyware? I find this quite hard to believe, if only because that's not their business model, and for a major ISP, customer trust is worth more than spyware revenues. Care to provide links to back up this accusation?
      • Not sure about Earthlink, but recently I've learned that the Pop-ads blocking software I had installed on my machine was in fact spyware.

        So I've removed it and installed Google. At least in Google you can explicitly set the option so it does not collect any information (hopefully, Google is more trustworthy in this respect).

        • by brandonY ( 575282 ) on Friday April 16, 2004 @06:37PM (#8887272)
          I recommend Mozilla or Firefox. They block pop-ups, pop-unders, all potentially bad ActiveX controls, and just about every other form of spyware. If you act now, you can even get standards compliance thrown in for free!
          • by Three Headed Man ( 765841 ) <.dieter_chen. .at. .yahoo.com.> on Friday April 16, 2004 @06:58PM (#8887427)
            I reccommend Firefox to every single person I know. I run Spybot and Adaware pretty regularly, and haven't had a single bad thing turn up since January. Not a single solitary cookie. You can go into the Preferences menu and have it ask you if you want to accept a cookie. I deny cookies unless I know I'm going to need them to log in, like to slashdot. Like this, I've been free for a long time.

            In a related note, a friend who uses AOL and IE, and had the install for only 1 (one) year. After one year of usage, Adaware turned up three thousand things it deemed as "bad."
            • by gregmac ( 629064 )
              I reccommend Firefox to every single person I know.

              Me too. And so far, everyone that's switched has loved it - including completely non-technical users.

              You can go into the Preferences menu and have it ask you if you want to accept a cookie. I deny cookies unless I know I'm going to need them to log in, like to slashdot. Like this, I've been free for a long time.

              You know, this is something that is a kind of strange thing. I'm more annoyed by the message coming up asking if I'd like to accept the cooki
          • I recommend Mozilla or Firefox.

            i'd like to recommend Opera [opera.com]; blocks popups if you want it to, turn off javascript, plugins (like flash. goodbye flash ads), and cookies at will, all within the incredibly useful menu that pops up when you hit F12. also warns you when sites try to set "illegal" cookies. gorgeous browser and very customizable.
        • by spike hay ( 534165 ) <`ku.em.etaloiv' `ta' `eci_ulb'> on Friday April 16, 2004 @07:19PM (#8887602) Homepage
          I agree with child poster. Just install Firefox. I use it. It uses less ram than IE, blocks popups, has a nifty built in Google search bar, has tabbed browsing (multiple webpages open in single window) and blocks annoying java and activex. Try it. It kicks the ass of IE, even with the Google Toolbar.

          Internet Explorer is a terrible browser. I'm amazed why so many people, even those knowledgeable about computers, use it. Just because it's built it doesn't mean it is better than the competition.
      • by MattyCobb ( 695086 ) on Friday April 16, 2004 @06:48PM (#8887357)
        I'm not sure about Earthlink, but I worked for BellSouth and our install CD basically included spyware. It didnt have ads or anything like that and its main purpose (which it failed at, miserably) was simply to collect customer settings so that when they messed something up they could simply "revert" to their last known good settings. It collected no marketing or advertising info. At any rate, it was classified as spyware by Ad-Aware. So i suppose it all depends on your definition...
      • is it spyware... (Score:3, Insightful)

        by way2trivial ( 601132 )
        Yer right, how did they ever find out that the average PC had 28 bits o'spyware, since they never spied..
        I use S&D, and it don't tell nobody what I found.. so how come earthlink knows?

        the proof is in the subject, THEY KNOW HOW MANY THEY FOUND....

    • Comment removed (Score:5, Insightful)

      by account_deleted ( 4530225 ) on Friday April 16, 2004 @05:49PM (#8886725)
      Comment removed based on user account deletion
      • by hchaos ( 683337 ) on Friday April 16, 2004 @06:10PM (#8886973)
        I am not a mechanic but it seems to me common sense to understand how somthing I use often works. I would think that non-techies would have this attitude about computers (which they don't neccesarily care about but need every day) just as I have the attitude about cars (which I don't really care about but would use daily).
        Non-techies don't even have this attitude about cars, and why should they? Take the car in for an oil change once every few thousand miles, make sure it gets its 10k/15k/20k/whatever k service, and keep the gas tank full, and 95% of the time it will run good for years, the other 5% there's nothing that they could do even if they knew how the thing worked.

        Most people don't think they have the time to become less ignorant, this stuff looks (and is) very complicated, and they don't know how they'd even go about it. It's really easy to overlook just how much more you know than the average person does, and it's easy to forget how much time it took you to accumulate this knowledge.
        • by rgmoore ( 133276 ) * <glandauer@charter.net> on Friday April 16, 2004 @06:53PM (#8887390) Homepage
          Take the car in for an oil change once every few thousand miles, make sure it gets its 10k/15k/20k/whatever k service, and keep the gas tank full, and 95% of the time it will run good for years, the other 5% there's nothing that they could do even if they knew how the thing worked.

          And the same thing would probably be true if people took the same attitude toward keeping their computer running that they do toward keeping their car running. People accept that cars are complicated and require routine service. They understand that if they're not competent to do the service themselves that it makes sense to pay a professional to do it for them. They're willing to plunk down some serious coin to get the thing fixed if/when it breaks.

          The problem is that many, if not most, people don't take the same attitude toward computers. They're encouraged to believe that computers are so easy to use that anyone can use and maintain one with little or no training. When problems do come up, they tend to try to solve them by asking a friend who is supposed to know this stuff what to do rather than spending money on a professional. Combine that attitude with deliberate attacks against computers by things like worms and spyware, and it should be no surprise that the average car is much better maintained than the average computer.

        • by IthnkImParanoid ( 410494 ) on Friday April 16, 2004 @06:55PM (#8887404)
          The only reason I know how to care for my car is because it cost $15,000. The car I drove in college cost was a 15 year old POS I got for a couple hundred bucks so I could get groceries once a week, and I never changed the oil once. I drove on bald, half flat tires for a long time (I never went on the freeway, or over 45, so I didn't really care), and I let the radiator fluid (tap water) get really low on several occasions because of a slow leak.

          I didn't care. That car did what I needed it to do for as long as I needed to do it before I could afford a better one. In other words, it was exactly like a computer to most people.
        • by ultranova ( 717540 ) on Friday April 16, 2004 @07:42PM (#8887746)
          Non-techies don't even have this attitude about cars, and why should they?

          Yes, they do. They know that if smoke starts coming out from somewhere else than the exhaust pipe, they'd better stop and get out of the car, fast. They know that if lights start flashing in the dashboard with no apparent reason the car needs to be serviced. They know that they must not pour water into the gasoline tank, and that if the tires are flat they need to be reinflated, and so on. They also know that it's a good idea to lock the doors when you leave the car.

          On the other hand, people don't know that you shouldn't open strange e-mail attachments, that you should run a firewall, and that you should install updates at least weekly (which is not difficult - both Linux and Windows come with automatic tools that search, download and install the neccessary updates at your command).

          So basically, people do know what to expect from a car, and can reognize when something is wrong with it. On the other hand, people do not know what to expect from a computer, and when something is wrong with it (and thus can't have it fixed).

          Computers are not like other tools, nor will they ever be. People expect to use them without understanding any of the concepts and theory behind them, and then get angry and frustrated when they can't make the computer understand what they want. It is absurd.

          Personally, I think every computer should ship with a 200-page book explaining the basic concepts and theory behind the computers. And I mean basic theory, not "install a new printer this way". All support should be denied before this book has been both read and understood.

          Anyone who is incapable of understanding how computers work shouldn't be using them without supervision, for his sake and everyone else's. Harsh, but the only solution sort of running a truly sentient AI in every computer.

          • by Safety Cap ( 253500 ) on Friday April 16, 2004 @07:59PM (#8887878) Homepage Journal
            Personally, I think every computer should ship with a 200-page book explaining the basic concepts and theory behind the computers.
            First rule of software development: users will not read anything, ever. This applies to manuals, on-screen instructions, and message boxes.

            This is one reason why many new cars (and lawn mowers, etc.) come with VHS tapes, but even those are ignored.

            The trick is to make everything so simple that performing tasks are easy enough for the uninformed person to figure out quickly. To do that, you have to do lots of role analysis, use cases [craiglarman.com], and user testing [amazon.com].

      • Based on the repair costs I've seen people pay for both computers and cars, I'd guess a lot of consumers don't have that basic understanding. I hate to argue this for Microsoft, but I think that if they can improve their "firewall" to the feature set of ZoneAlarm, you could reduce the amount of spyware on people's computers. They would have a reason to do this to. The type of consumer that doesn't regularly run a firewall/antyspyware tools, won't know what is causing the massive bottlenecks on their PC's
      • I know how to drive my car, but I don't have a clue how to maintain it. We have people called mechanics who do that. A car can still be run safely as long as you bring it to someone every few months to be checked.

        There are two things about computers, however, that really make this metaphor break down.

        If I had to understand how a car worked, I'm sure I could. A car is orders of magnitude simpler than a computer. In fact, I'll bet Internet Explorer alone has more complexity than the average car, and the
    • by Bilestoad ( 60385 ) on Friday April 16, 2004 @06:04PM (#8886920)
      Better still to say "the average Slashdot editor is an idiot". If you had seen the Arstechnica coverage this would be apparent - what we're looking at here is a tabloid-tyle headline as a cheesy attention-getter. I see the same mind-numbing stupidity whenever I check hotmail!

      The "Spyware" reported consists of cookies. Not trojans, backdoors, browser redirectors etc - cookies. Cookies can track you but they don't exercise code, and the ones that this software reports are not even fully researched. They're "potential" spyware - which is the same as finding a kid with three marijuana seedlings and charging him with posession of "potential" street value of $3 million.

      Why would Earthlink do that? The Arstechnica article suggests it is because Earthlink advertise their Spyware-blocking service right next to the page that shows you the incredible amounts of spyware found on your system! Hmmm....

      I don't know why I bother with slashdot. It must be a reflex built into my fingers or something but it certainly has turned to shit.

      Now mod me down, editors. Show us how you censor those who disagree.
      • by Jeremy Erwin ( 2054 ) on Friday April 16, 2004 @06:34PM (#8887249) Journal
        Earthlink scanned 1,062,756 times, finding 29,540,618 instances of spyware. 23,826,785 of those were "Adware Cookies, which store personal information (like your surfing habits, usernames and passwords, and areas of interest) and share the information with other Web sites." Earthink SpyAudit [earthlink.net]

        Now, if you eliminate the "adware cookies" as dubious, you're still left with the headline "The average PC contains 5.4 instances of "Adware, System Monitors, and Trojan Horses." Still tabloidish enough to get a rise out of most slashdotters.
      • by ninti ( 610358 ) on Friday April 16, 2004 @06:36PM (#8887260)
        I would mod you down if I had the points, not because you disagree, but because you are a dick about it. If the information is wrong, you should be pointing the finger at BBC news, which the headline here is entirely consistant with. Yes, the Arstechnica article has a good point that the article is perhaps wrong, but that is hardly the fault of the slashdot editor. I nice "well, arstechnica has evidence that casts doubt on the validity of this article" would have served the purpose just as well, and you would not looked like an ass doing it. And posting a link would have been nice too like Link [arstechnica.com] would have been nice too.
    • See, my family don't have the internet. They install all their spyware fresh from magazine cover CDs - all the speed reduction but none of the privacy issues!
  • That's a pretty in-depth study, with over 1,000,000 scans, makes the results fairly strong. It's good to see all this combatting of spyware.

    It really doesn't surprise me to hear that the average computer has 27.8 instances of spyware on it. Most users have no idea what they're doing; I constantly remove that kind of junk from my family's computers.

    Earthlink has been doing a good job [dailywireless.com] of fighting spam and spyware on the internet. I think it's a valiant effort.
    • Comment removed (Score:5, Interesting)

      by account_deleted ( 4530225 ) on Friday April 16, 2004 @05:40PM (#8886630)
      Comment removed based on user account deletion
      • by Anonymous Coward on Friday April 16, 2004 @05:50PM (#8886740)
        Well, then break Gator. Hex edit it or whatever so that it crashes from now on.

        Next, show her Mozilla. It can remember all her passwords, sans spyware.
      • Yeah, that's one of the most annoying things. Your friend calls you up to help with their slow computer. Turns out they've got a million and one things running in the system tray, and a million more processes they don't need. So you clean it up. It works like it should afterwords.

        A few days later, something goes wrong, and all they say is "well, it didn't do this before you touched it!" To which I usually reply: "Okay, I almost never have problems with my computers, and your computer worked well af
    • by malchus842 ( 741252 ) on Friday April 16, 2004 @05:49PM (#8886713)

      There's no doubt the survey is accurate - as an independant consultant, I deal with this all the time. I run Ad-Aware on badly behaving Windows boxes and show their 'owners' just what a mess they have. Record so far is 500+ items tagged by AdAware. Unreal.

      This problem is on par with SPAM and viruses, and consumes serious IT cycles to manage. My usual couse of action for any new client is: SOPHOS AntiVirus, pop-up blocker, AdAware, alternative browser (eg Netscape, Firebird), alternative email client (eg. thunderbird). Not to mention religious use of Windows Update, a strong permiter firewall and replacing NT/2000 servers with Linux boxes running SAMBA, themselves fully hardened agaisnt attack. Of course, SpamAssassin is a must on the mail server.

      It's a war. And I fight to win.

      • uh-huh, good, good, good, wait a second! One of those things you mentioned was a Microsoft solution!
      • by omicronish ( 750174 ) on Friday April 16, 2004 @08:44PM (#8888102)

        Not to mention religious use of Windows Update...

        The scary part is that there are IE/Windows exploits for which no patches currently exist, so Windows Update can't possibly protect you in those cases. What's even worse is that those exploits are being used NOW.

        During the time when I naively thought IE would be perfectly safe with all patches, I came across an ad popup that downloaded and ran an executable. Yes, I was fully patched, I even checked afterwards. Turns out the popup got through using an exploit that currently lacks a patch. Luckily, file permissions saved my ass that time, but I'm switching to Firefox to be safe.

  • by David E. Smith ( 4570 ) * on Friday April 16, 2004 @05:37PM (#8886586)
    Note that of those 30 pieces of spyware per PC, 24 of them are labeled as "cookies."

    There's still a LOT of junkware/spyware/adware/malware/whatever out there, far more than there should be IMO, but it's not quite as bad as they let on. :-)

    • Note that of those 30 pieces of spyware per PC, 24 of them are labeled as "cookies."

      That's not "slightly" misleading, that is *extremely* misleading. The BBC article makes no mention of "cookie". They do say "average of 28 spyware programs", but isn't a Cookie generally more benign then a "program"? A program is usually active; a cookie sits there.

      By the way, the BBC sets a Cookie on your system. Perhaps we should sue?
      • by Valdrax ( 32670 ) on Friday April 16, 2004 @05:59PM (#8886865)
        Typically, the kinds of cookies that spyware programs identify are cookies used by advertising companies that have multiple sites as customers and which are used to track you as a unique user from site to site, building an demographic profile. There have been efforts before [slashdot.org] to weld information from your logins at these sites to your browsing habits for a more personal marketing profile.

        I've never, for example, seen Ad-Aware tag a Slashdot cookie as a privacy risk, but I have seen it tag Doubleclick and other crap from when I have to use Explorer (which I use for really uncompromising, cookie-laden sites).
    • Small Issues (Score:5, Interesting)

      by fm6 ( 162816 ) on Friday April 16, 2004 @05:56PM (#8886818) Homepage Journal
      You're right, cookies are not spyware. But you'll still get lots of flames from the Cookies-Are-Evil kneejerkers. And all spyware scanners look for cookies from known spyware companies. Stupid, but there you are.

      Plus some spyware scanners flag any kind of push technology as spyware. The theory is that vendors can use push software to force you to download stuff. Well duh -- any network-aware software runs that risk.

      Spyware has gotten so bad I never download closed-source software except from certain extremely reputable sources. And even so (I'm ashamed to admit) there's a bit of spyware that I can't seem to track down. Fortunately it only runs when I reboot (no it's not in any startup lists) and all it does is re-install a program called "readme shim.exe" (yes, that's a blank in the name) which itself is just a stealth spyware downloader. Fortunately, I can simply terminate "readme shim.exe", and not worry about it until I have to reboot (I hibernate when I'm not using the machine). No point in deleting the file -- it'll just come back. Scary that spyware vendors can get that clever!

      • Re:Small Issues (Score:5, Informative)

        by pla ( 258480 ) on Friday April 16, 2004 @06:02PM (#8886886) Journal
        And even so (I'm ashamed to admit) there's a bit of spyware that I can't seem to track down.

        Do a Google search for "sted380.zip" (you don't want the ones after that, they disable themselves after a while). It lets you see exactly what programs your computer loads via the numerous startup methods, and delete them. Short of your particular problem somehow running as an actual device-driver, this would let you kill it.

        Also, you might want to make sure you don't have any strange-looking services running - I've seen a number of difficult-to-remove programs that work by letting you kill them easily, but they don't remove an associated service that just reinstalls them at the next reboot.
        • Re:Small Issues (Score:5, Insightful)

          by David E. Smith ( 4570 ) * on Friday April 16, 2004 @06:20PM (#8887099)
          Another similar program is StartupCPL [mlin.net]. Small (it's only an 80k binary), simple, works with pretty much every version of Windows out there (95, NT, 98, 98SE, 2000, ME, XP), free-as-in-beer (though go ahead and send the author a couple bucks).

          It doesn't handle services, but it covers most everything else, except maybe autoexec.bat. And it's a lot faster than digging through the registry.
      • Re:Small Issues (Score:3, Informative)

        by Drantin ( 569921 )
        while this program is a closed source one, it is a good freeware program that checks many places in the registry(and the normal StartUp menu, etc.) for programs that run on startup, StartUp [mlin.net] It comes in a Control Panel applet and as a stand-alone exe.

        (Disclaimer: I am not Mike Lin)
      • Re:Small Issues (Score:3, Interesting)

        by toddestan ( 632714 )
        Usually deleting the file, then naming a 0 byte file "readme shim.exe", then tagging it as read-only will stop most of those programs pretty well. Just hope the program doesn't get pissed and fubar the system.
  • by erick99 ( 743982 ) * <homerun@gmail.com> on Friday April 16, 2004 @05:37PM (#8886587)
    What can you say about adware infestations other than they can be prevented by using products such as AdAware, SpyBot, AdWatch (always running but it's not free), and other products that are free or at a nominal cost. I do disagree with this statement (sidebar in article) as I have seen PC's brought to a crawl by the adware that was using up most of their available RAM:

    While most spyware is adware-related and relatively benign, it's disturbing that over 300,000 of the more serious system monitors and Trojans were uncovered

    I don't think most adware is benign since it eats into available RAM. Some adware also affects application performance, or, worse yet, prevents applications from running. Anyway, I am, again, preaching to the choir.....

    Happy Trails!

    Erick

  • No problem for me... (Score:2, Interesting)

    by toupsie ( 88295 )
    That's because I use the average Mac. Much safer than the average PC, even safer than the Average Penguin Box.
    • by mahdi13 ( 660205 ) <icarus.lnx@gmail.com> on Friday April 16, 2004 @05:45PM (#8886676) Journal
      That brings up a good question...how safe IS Linux from spyware?
      Granted more spyware is written for the Win32 systems, but with the increase usage of Linux and the way tracking cookies work...I wonder if there has really been an in depth look at if and how spyware can infect a system running Linux.

      You know it won't be able install any system services (unless your running as root), but what keeps things from making changes to ~/.Xsession or simular user level logon scripts?
      • by johnnyb ( 4816 ) <jonathan@bartlettpublishing.com> on Friday April 16, 2004 @06:03PM (#8886902) Homepage
        Technically, Linux is not less susceptible, but culturally it is. The Windows culture that it established for itself is one of "Don't look under the hood, we'll take care of the details". While the Linux culture is to always look under the hood at the details, or at least make sure that someone else is taking care of that.

        In addition, with Linux, you can have distributions aimed at neophytes which prevent this sort of thing, and then other distributions for experienced users who just want to be uber-productive.
        • I'd mod this up if I could.

          I think the culture is what really makes it so different. In Windows, it's very common for users to download various little closed-source applications and install them. Of course, lots of these things (like Gator) are spyware. The whole idea of open-source, community, etc. are totally alien in the Windows environment, where everything is about users being consumers and paying for most things they use. Of course, lots of open-source programs are available for Windows, such as
      • but what keeps things from making changes to ~/.Xsession or simular user level logon scripts?
        The spyware authors haven't figured out how to make Visual Basic do that yet.
      • That brings up a good question...how safe IS Linux from spyware?

        Tracking cookies will work on Linux - however it's easy to write a shell script that runs as a cron job that will eliminate those. It's a little more convenient than using the browser to control cookie persistance. Something like this:

        #!/bin/csh

        #/home/eric/.mozilla/eric/zidis8bu.slt/cookies. t xt

        #copy yesterday's cookie file. We put it in tmp for now, because we want to
        #compare it later with the last cookie file
        cp ~/.mozilla/eric/zidis8bu.
      • by nathanh ( 1214 ) on Friday April 16, 2004 @07:15PM (#8887567) Homepage
        That brings up a good question...how safe IS Linux from spyware? Granted more spyware is written for the Win32 systems, but with the increase usage of Linux and the way tracking cookies work...I wonder if there has really been an in depth look at if and how spyware can infect a system running Linux.

        I'm certain that Linux isn't 100% safe, but I reckon it's a lot safer than Windows for the following reasons.

        • Linux systems are a harder target to write for. Too many variations, distributions, desktop environments, architectures, etc.
        • Linux is naturally transparent so it's easier to tell when something suspicious is running. It's harder for a Windows user - even an interested, intelligent and informed user - to figure out what's spyware and what's normal.
        • Free software developers take it as a personal insult when their software is used for breaches. Do you think Microsoft cares? Perhaps individual coders care but they don't get to dictate "where they want to work today". They have to do what they're told to do by management and for the most part Microsoft seems content to allow third parties to create and sell AdAware type programs. If Evolution allows trojans to be installed, or Mozilla allows spyware to install itself, you can bet your boots that a developer somewhere will dedicate themselves to fixing the problem rather than relying on bandaids like AdAware.
        • The open-source nature of Linux means anybody can find and fix the cause of breaches. We're not dependent on the original author deciding it's worth their time and effort. This greatly increases the likelihood that mistakes will be found and fixed promptly.

        There are other reasons that will only hold true until Linux becomes more popular. So these are good reasons for now, but won't hold true forever.

        • Linux users are on-average more informed about their systems.
        • Linux has a higher percentage of developer-users vs pure-users. In other words, the people best suited to detecting and removing spyware.
        • Linux has a smaller market share so there's less interest from malicious spyware developers.
        • Linux applications so far seem to be designed better, ie with paranoia. For example, Evolution won't run executable attachments. This minimises the opportunities for spyware to be installed. I do expect this to take a turn for the worse as Linux becomes more popular and the quality of the average developer decreases. Imagine the near future when all the former VB programmers start flooding Linux with Mono programs... [shudder].
        • Greater percentage of Linux software is open source (or free software). I'm dreading the day when Linux starts to get an increased availability of proprietary non-free no-source software. I foresee the same problems occuring for Linux as we currently see on Windows, when that happens. The typical spyware intrusion is when a user downloads an anonymous "cool" utility which happens to be a carrier.
  • Typical. (Score:5, Interesting)

    by GearheadX ( 414240 ) on Friday April 16, 2004 @05:38PM (#8886596)
    Is anyone really surprised?

    Most people see a certificate pop up, even if security features are turned on, and accept it as a matter of course. Most people don't even comprehend the concept of Spyware, the idea that clicking links in spam is a Bad Idea or that wearing a tinfoil hat won't protect you from the alien mind control rays.
  • by Texas Rose on Lava L ( 712928 ) on Friday April 16, 2004 @05:38PM (#8886598) Homepage Journal
    Did they install spyware on people's computers to go in and report how much spyware they had?
  • by willith ( 218835 ) on Friday April 16, 2004 @05:39PM (#8886607) Homepage
    ...is ten million sysadmins and deskside support people all saying "NO SHIT, SHERLOCK!" in unison.
  • Claims Overhyped? (Score:4, Interesting)

    by questionlp ( 58365 ) on Friday April 16, 2004 @05:39PM (#8886611) Homepage
    There is a news bit [arstechnica.com] on Ars Technica that the claims are overhyped and the spyware scanning tool returns a lot of false positives.
  • Confirms the obvious (Score:5, Interesting)

    by lindec ( 771045 ) on Friday April 16, 2004 @05:40PM (#8886616) Homepage
    This confirms what I think most of us have known for a while. The average surfer using Internet Explorer or Kazaa (Overnet as well) is likely to be loaded with spyware. Kazaa alone can be held responsible for almost half of those infections I think. As one of the few knowledgable "computer guys" in my dorm, I spend a lot of time cleaning out mucked up computers. I see on average 10 or 15 nasty spyware programs, but I did see 1,500 programs and ActiveX goodies (I'd say maybe 200 of those were cookie warnings though) in this one computer I cleaned. The was apparently, an avid p0rn viewer with no popup protection or the like. Ugly... very ugly...
  • This Is NEWS?! (Score:5, Insightful)

    by Anonymous Coward on Friday April 16, 2004 @05:40PM (#8886618)
    Ask anybody who services PCs...there's not a machine around that isn't riddled with the stuff, but making a headline out of it is like shrieking about the existence of viruses.
  • one solution is... (Score:5, Insightful)

    by ErichTheWebGuy ( 745925 ) on Friday April 16, 2004 @05:40PM (#8886623) Homepage
    Ditch IE for Firefox. I just did 2 clients' computers today (running slow, yadayada) and guess what? One had 18 spyware trojans installed, the other had 64 (as well as a couple of viruses). Firefox (any Gecko-based browser) is not vulnerable to the crap that IE is. I always tell my clients to not use IE anymore. When they listen, they always have a better overall experience.

    • by sampowers ( 54424 ) on Friday April 16, 2004 @05:59PM (#8886863)
      Something strange I noticed last night looking for lyrics on a popular site, is that I was prompted to install a "Free Access Plugin" firefox extension.

      I tried searching google to find it again, but the only thing I'm finding is a page in german, which I'm not entirely sure is what I'm talking about.

      If I were one of my users, I would have clicked Install, because I'd be jawdroppingly retarded.

      The XPInstall functionality is a tradeoff between security and convenience, but just like IE's install feature, it's going to be abused.

      Hopefully standard unix security stems the tide.
    • by itoleck ( 304334 )
      I like to just delete the IE icon from everywhere and install FireFox and change the shortcuts to the IE icon, also change the name to Internet Explorer. They have no idea that it is even different.

    • Bullshit (Score:5, Informative)

      by burbilog ( 92795 ) on Friday April 16, 2004 @07:11PM (#8887545) Homepage
      Ditch IE for Firefox. I just did 2 clients' computers today (running slow, yadayada) and guess what? One had 18 spyware trojans installed, the other had 64 (as well as a couple of viruses). Firefox (any Gecko-based browser) is not vulnerable to the crap that IE is. I always tell my clients to not use IE anymore. When they listen, they always have a better overall experience.

      Firefox is not MUCH more secure than IE. Wanna proof? What's the fucking difference between IE's box asking about installation and Firefox's one? Yes, I'm talking about .xpi files. How long it would take before spyware will distribute itself as .xpi files and users will happily click "yes" in these boxes?.... I love mozilla. It's a very good browser. But don't think that it's a magic cure for all spyware.

  • by nightsweat ( 604367 ) on Friday April 16, 2004 @05:40PM (#8886626)
    Went to a party a couple weeks ago and cleaned 550+ bits of spyware off the hosts' machine. Took me a couple more days to find and send them the fixes for two IE parasites AdAware and SpyBot S&D didn't see.

    It really should be a violation of the wiretap laws to put this crap on someone's machine. These poor non-technical users' machine was an Athlon 2200 that ran like a 486. Once we took the crap off, it zoomed.
  • by 222 ( 551054 ) <stormseeker@nOsPAm.gmail.com> on Friday April 16, 2004 @05:40PM (#8886627) Homepage
    The most spyware i've ever cleaned off of a box was 877, as reported by adaware.
    The unfortunate soul was a windows ME box, so it wasnt destined for greatness even without the spyware.
    By the time i got there, opening a browser would cause the machine to reboot, and there was no "System" icon in the control panel. Oh yea, he was running AOL too...
    Beat that :p
    • by David E. Smith ( 4570 ) * on Friday April 16, 2004 @05:45PM (#8886669)
      Try working for an ISP.

      I do. We're a small shop, we'll fix your PC even if you're the one who f'd it up by installing Kazaa. Our current record, as reported by Ad-Aware 6.181 with a then-current reference file, is 1354. It's on a whiteboard near our workbench. This record has held for over a month now; the previous record was "merely" 950-something.
  • Correction: (Score:5, Funny)

    by freeze128 ( 544774 ) on Friday April 16, 2004 @05:42PM (#8886639)
    The average EarthLink user's machine is infested with spyware.

    You can guess what the average AOL user's machine has.
  • I don't doubt it (Score:3, Interesting)

    by hords ( 619030 ) on Friday April 16, 2004 @05:42PM (#8886641)
    I don't think I have scanned a machine that didn't have spyware on it lately. I work at an ISP and our customers have so many spyware issues it's pathetic. We have tried to help them out by putting some good information in our newsletters about spyware and how to remove it (spybot/adaware) but it just doesn't seem to matter. People just don't know how to update windows/scan for spyware/viruses. It is pathetic. Windows really needs to be more demanding on the user to run security updates. And people really need to be careful when downloading programs. But, sadly this is very unlikely.
  • by gnuman99 ( 746007 ) on Friday April 16, 2004 @05:43PM (#8886651)
    Some spyware kept accessing my IP address 216.194.67.61. But now I posted by own "ad" - it actually uses less bandwidth than the stupid 404 error as the spyware was just stupid and kept reloading wasting Gb per day.

    216.194.67.61 [216.194.67.61]

    Now the rate of spyware/adware requests is down from 2 per second to only 0.3 per second over the last few days :)

    Bwhahaha, doing my part in teaching the public :)

  • by unfortunateson ( 527551 ) on Friday April 16, 2004 @05:44PM (#8886662) Journal
    Any given time I run Adaware after a day of surfing, I'll typically have 20+ adware cookies. And that's with IE6 set to ignore 3rd-party cookies. It's not something I fret about, 'cuz I've never gotten anything more serious than the cookies. So probably it isn't an average of 24 cookies and 4 spyware programs per PC, it's probably most people with 30+ cookies, and a few people with 10+ spyware programs.

    Really, I don't consider tracking cookies to be much worse than, say, RFID tags in all my $100 bills or Walmart purchases. It's a public network, people are going to watch.

    That reminds me... time to run Adaware again.
  • by IWantMoreSpamPlease ( 571972 ) on Friday April 16, 2004 @05:47PM (#8886693) Homepage Journal
    This was on a university PC, running Windows 98 SE.

    Using Ad-Aware, it found, and I kid you not: 22,485 units of spyware.

    The machine was so infested, it couldn't connect to the Internet (throough the university T-1 lines) because of all the pop-ups, redirects and what not.

    In defense of the machine, 11 users had profiles on it, which under Win98, merely copied everything (spyware and all) to the new user. But it was astounding all the same.

    part Two

    Same university, brand spanking new P4 3.0 Ghz Dell for a big-shot professor.

    8,000 units. The professor would click "yes" to every pop-up that came her way, not knowing/caring/reading, what it did. Then complained why the brand new machine was slow and needed a new one.

    After removing the spyware, and explaining what had occured, she nodded sagely, and went about her business.

    Next day I get a call from her...same issue, tons of popups.

    She hadn't listened after all.

    It's times like these I wish people like that would be given a Mac or BeOS machine.
  • by Anonymous Coward on Friday April 16, 2004 @05:48PM (#8886710)
    Windows
    Internet Explorer
    Outlook or Outlook Express

    Microsoft, when contacted, insisted there was no relationship

  • 3 programs.. (Score:5, Informative)

    by naelurec ( 552384 ) on Friday April 16, 2004 @05:49PM (#8886719) Homepage
    Spybot S&D [safer-networking.org]
    SpywareBlaster [javacoolsoftware.com]
    SpywareGuard [javacoolsoftware.com]

    I use these three programs (in the above order) on lots of spyware infected machines and so far, haveh a LOT of success removing and keeping spyware off those systems. Infact, earlier today, I ran that combo on a system and reduced RAM usage by 100MB, not to mention a huge speed increase (of course, I did some other housecleaning such as disabling startup items & removing some other non-spyware search bars & annoyances).
  • by ninewands ( 105734 ) on Friday April 16, 2004 @05:50PM (#8886741)
    Ad-Aware

    It just works ...

    On one machine on which I installed it, it found and removed more than 256 spyware components (bad cookies, spyware registry keys, etc.). That friend installed it on her brother's PC (according to her, he's a <sarcasm>"Really Bright Guy"</sarcasm>) and it cleaned out more than 1,000 Bad Things(TM).
  • by NitroWolf ( 72977 ) on Friday April 16, 2004 @05:51PM (#8886759)
    But don't programs like SpyBot S&D install "fake" cookies and such, and then lock them down to prevent the real cookies from being installed?

    If that's the case, how many of these cookies (or actual programs) are variations on that theme? Would Earthlinks audit utility see a Spybot S&D cookie and count it as spyware, when it's really not?

    If that's the case, then if you've Immunized your computer with S&D, you have every known spyware cookie on your computer according to the audit. This would inflate those numbers dramatically.

  • Illegal (Score:5, Insightful)

    by ryanw ( 131814 ) on Friday April 16, 2004 @05:54PM (#8886792)
    Isn't this illegal on several levels? How are these companies not being sued left and right? I can't believe this has become an acceptible standard.
  • I always recommend (Score:5, Informative)

    by pretzel_logic ( 576231 ) * <andy.shookNO@SPAMgmail.com> on Friday April 16, 2004 @05:54PM (#8886794)
    using a web site http://www.doxdesk.com/parasite [doxdesk.com] for spyware detection and removal instructions. Its pretty good!. Post some more links that may be useful
  • No need to RTFA... (Score:5, Informative)

    by retro128 ( 318602 ) on Friday April 16, 2004 @06:00PM (#8886873)
    ...because a lot of my work is cleaning up those systems infested with spyware. And that's just my parents, co-workers, and friends' systems. My co-worker has a laptop that she telecommutes with, and her sister got a hold of that thing and loaded just about every cute freeware app she could grab on the 'Net. This thing was so loaded down with spyware that they were wrestling each other for control over Internet Explorer, and it wouldn't even browse. I don't remember exactly how many hits Ad Aware picked up, but it was several hundred.

    I also had a bad run in with new.net. My thoughts about those people would land me in jail if put into action. Read about these scumbags along with removal instructions here [cexx.org]. I spent an hour trying to extricate it out of my mom's computer before finding this link. This thing has a DLL that literally ties itself into the TCP/IP stack of Windows, so removing it will disable TCP/IP. Just a slight problem, don't you think? Nothing like an untrusted third party app intercepting your TCP/IP calls and doing god knows what with them.

    I should mention that a different co-worker picked up CoolWebSearch, a particularly evil spyware app that resurrects itself even after you try to remove it with Ad-Aware. An awesome app called CWSShredder is available at http://www.spywareinfo.com/~merijn/downloads.html [spywareinfo.com].
    Also located there is a HiJackThis, which scans regkeys commonly used by spyware and allows you to remove them. Be very careful with this app though, as legit keys are listed too.

    In light my experience, I shudder to think what Joe Sixpack must have on his system....

    Last thought: What gets my goat is how everyone's going after virus writers, but no one's touching these asshole spyware programmers. These programs DO interfere with system operations, are difficult to remove (some even actively interfere with ad-removal software), and run without the user's knowledge. I'm probably preaching to the choir here, but I simply must vent.
  • Spyware (Score:3, Flamebait)

    by the eric conspiracy ( 20178 ) on Friday April 16, 2004 @06:11PM (#8886985)

    Did this list include Microsoft products like Windows XP and Windows Media PLayer? Surely that is just as much spyware as any of the stuff that people download off the net.
  • by dtfinch ( 661405 ) * on Friday April 16, 2004 @06:26PM (#8887170) Journal
    Their figure of 28 pieces of spyware per computer considers identifying cookies to be spyware. When counting just spyware programs, the number drops to about 5 per computer. That's still quite high. They didn't need to redefine spyware to include things undeserving of the "-ware" suffix to get their point across.
  • by akira69 ( 621573 ) on Friday April 16, 2004 @06:30PM (#8887210)
    Thank god my parents have a Mac. I'm reading these horror stories and I am cringing thinking if I had to support a PC for the P's... I do support one for a friend, and my god what a clusterf**k. The're going to Mozilla for good.
  • by master_p ( 608214 ) on Friday April 16, 2004 @06:32PM (#8887222)
    And this is the case not only for home users, but for intranets also. I recently did a research in my company, and ALL Windows PCs (I mean all, 100%) were infected with at least one registry hack or spyware.

    Most PCs had 100s of registry key compromises (Alexa being the most usual), and lots of spyware...some even had trojans and worms, even if Norton Antivirus is installed to all PCs as a company policy.

    I recently changed my boss' internet explorer with Firefox, and replaced all desktop IE links with firefox.

    I have made the habit of running Spybot - S&D and Lavasoft's Ad-Ware at least once a week, as well as having Antivirus on at all times.

    Has anybody calculated the cost of malware ? it could be thousands of billions of dollars. So much time spend cleaning Windows installations, doing system scans, reboots, registry restores and cleanups...not to mention compromized servers and server downtime.

    How much, if Microsoft was charged, would they have to pay society for the damage ?
  • Well, duh! (Score:3, Interesting)

    by macdaddy357 ( 582412 ) <macdaddy357@hotmail.com> on Friday April 16, 2004 @06:44PM (#8887327)
    The Average PC is Infested with Spyware.

    Well, duh! You don't need to tell slashdotters that, you need to tell the technically illiterate clowns who don't read slashdot, and can't find any website that doesn't end in .com. They used to get quite a shock trying to find the White House!

  • by ChrisPaget ( 229422 ) on Friday April 16, 2004 @07:26PM (#8887640)
    The Register carried this story earlier - I posted this to John Leyden, and might as well repost here....

    Being somewhat bored on a Friday afternoon, I decided to take a quick peek at
    this software from Earthlink, and found some rather disturbing results. In
    fact, it's ill-represented, borderline illegal, and about as intrusive as
    RealPlayer (and that's saying a lot).

    I ran my machine through their quick'n'dirty scan, which reported
    1 Trojan,
    5 Adware programs,
    65 Adware cookies

    Given that the combined might of one internet security expert, Ad-Aware,
    HijackThis, Spybot Search-and-destroy, and Network Associates Antivirus (all
    with the latest updates - me included!) found nothing, I got somewhat intrigued
    and looked a little deeper. My (american) fiancee has an Earthlink account, so
    I borrowed, that, downloaded the software, and (several reboots and updates
    later), ran their proper spyware detector.

    This showed up that it had found 123search, Alexa Toolbar, Bonzi Buddy,
    OpenSite, and Netbus(!!) on my system. Every one of those apps would be found
    by at least three of the apps which I regularly run, and every one of them would
    have been found in the manual checks which I periodically run as well. So I
    went a little deeper...

    Once the checks had been run, I paused a little before allowing the tool to fix
    the items it had found. In the meantime, I fired up regmon and filemon,
    allowing me to see *everything* that the tool was doing.

    This turned out to be not a whole lot. No files outside of either the Earthlink
    install folder or the system registry were modified in any way. The only
    registry keys which were deleted we for Netbus settings (OK, I fiddled with it
    for a project about a year ago, but a registry key isn't exactly the same as
    having it installed!) and a few random CLSID's that could have been anything.
    Not exactly convincing evidence - especially considering that I know none of
    those other apps have ever been anywhere near this machine...

    So, having "fixed" everything, I ran the quick'n'dirty scan again. Surprise!
    My machine was clean. So, I uninstalled the proper software (its ONLY saving
    grace - it uninstalls cleanly), rebooted, ran the quick scan again, and was not
    entirely surprised to find that it now listed no trojans or adware, but 18
    tracking cookies. Despite only accessing the Earthlink site (and El Reg) since
    it reported that I was clean. And still, Ad-Aware and Spybot report nothing...

    Essentially, it looks like this is reporting large numbers of problems in order
    to convince you to pay Earthlink for their software, which then magically
    "fixes" all the problems (which never existed in the first place). They're
    trading off the FUD associated with Spyware, and it's ethically and (probably
    legally) wrong. Their product may be of benefit to people who know no better,
    but I'd stick with Spybot S&D and Ad-Aware - two very good (and free) apps
    which, when combined with a decent AV scanner (and maybe a personal firewall, to
    boot) give you all the protection you need from spyware, and a whole lot else.

    I have screenshots, logfiles, etc...
  • Distorted numbers (Score:4, Insightful)

    by Knights who say 'INT ( 708612 ) on Friday April 16, 2004 @08:40PM (#8888086) Journal
    Spyware removal software typically counts the number of files + the number of cookies + the number of registry keys related to spyware it finds. So it's not uncommon to get a report with over 150 items when the user has only installed Gator.

    A badly-spyware-ridden machine could have thousands of those items.

    Now, if only one computer out of 10 has Gator, you'll still find that on average, each computer has 15 items. Most typically - specially in corporate environments - you'll find a few machines with thousands of spyware items and a lot of computers with no spyware - since employees aren't _all_ fucking around with company time.

    So, um, another ignorant Slashdot story. Grr.
  • by Xabraxas ( 654195 ) on Friday April 16, 2004 @08:40PM (#8888091)
    This is exaclty why I can't stand Windows. Every little program has spyware and leaves crap all over your system. It's either that or god-awful adware that makes a desktop look like a carnival. A Linux desktop is quite refreshing to look at.
  • average 28? (Score:3, Interesting)

    by ende ( 154873 ) on Friday April 16, 2004 @10:26PM (#8888748)
    I'm a fairly saavy (hate that term) computer user, 20 years experience, professional web developer.. I know what to avoid, I know what to click no on, I have stop-the-pop on my win box.. I still have on average 40 different spyware apps installed on my box every week (between spybot and adaware) .. When ever I go over to someones house and run a scan for the first time, there are generally over 400... its getting outrageous.
  • by B.D.Mills ( 18626 ) on Saturday April 17, 2004 @04:49AM (#8890411)
    I use IE on Windows, more due to apathy than anything else. I have also not had to remove ANY spyware AT ALL from my PC (other than cookies) in the last four years.

    The secret to my success is to lock down ActiveX and restrict scripting. Most of these spyware apps do drive-by installations through ActiveX applets, so if ActiveX is disabled then spyware cannot be installed.

    I have included many websites in the Restricted zone, where scripting and ActiveX are both disabled. The default setting for new websites is to prompt for ActiveX, and I always say No unless I know in advance what the ActiveX control is.

    I have to say No several times a day, but this is no more onerous than closing a popup, and if it annoys me I could always disable ActiveX.

    I also scan with Adaware and Spybot Search and Destroy periodically, and I use a popup blocker and Zonealarm. Not much gets through all of that.

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